Reda’s Beauty & Aesthetics Ltd

Company Number: 11238910
Registered Office: 12 Leacroft Road, Iver, England, SL0 9QP
Last updated: September 2026

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1. About this policy

Reda’s Beauty & Aesthetics Ltd respects your privacy and is committed to protecting your personal information.

This policy explains what information we collect, why we collect it, how we use it and your rights under UK data protection law.

Reda’s Beauty & Aesthetics Ltd is the data controller responsible for your personal information.

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2. Information we collect

We may collect:

• your name, date of birth and contact details;

• booking and appointment information;

• treatment history;

• consultation and consent forms;

• relevant medical conditions, medication, allergies and health information;

• treatment photographs;

• payment and purchase information;

• messages, emails and enquiries;

• website usage information and cookies;

• marketing preferences.

We only collect information that is reasonably necessary to provide our services safely and professionally.

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3. Health and medical information

To assess whether a treatment is suitable for you, we may need to collect information about your health, medication, allergies, pregnancy, previous procedures and relevant medical history.

Health information is classed as sensitive personal information and receives additional protection under UK data protection law.

You must provide accurate information and inform us if your health, medication or circumstances change.

If necessary information is not provided, we may be unable to carry out your treatment safely.

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4. How we use your information

We may use your information to:

• manage appointments and bookings;

• assess treatment suitability;

• provide safe and personalised treatments;

• maintain consultation and treatment records;

• provide aftercare;

• monitor treatment progress;

• process payments and purchases;

• manage treatment courses, programmes and memberships;

• respond to enquiries or complaints;

• meet insurance, legal and professional requirements;

• send marketing where you have agreed to receive it.

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5. Photographs and AI skin/scalp analysis

We may take photographs for consultation, treatment planning, progress monitoring and your treatment records.

If we wish to use identifiable photographs or videos for our website, social media or marketing, we will ask for separate permission.

You are free to decline marketing photography and this will not affect your treatment.

We may also use professional AI-assisted skin or scalp analysis technology to support consultation and treatment planning.

AI analysis is not a medical diagnosis and does not replace professional or medical advice.

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6. Marketing

We may send you information about treatments, offers, products, programmes or clinic news where permitted.

You can unsubscribe from marketing at any time.

Stopping marketing messages will not prevent us from contacting you about appointments, treatments or important service information.

We do not sell your personal information to marketing companies.

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7. Sharing your information

We may share limited information with trusted service providers where necessary, including:

• booking and website providers;

• payment processors;

• secure IT or cloud providers;

• accountants;

• insurers;

• legal or professional advisers;

• third-party specialists where you have requested their service;

• authorities where we are legally required to do so.

We only share information that is necessary for the relevant purpose.

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8. Payments

Payments may be processed through secure third-party payment providers.

Reda’s Beauty & Aesthetics does not normally store your full payment-card details.

Payment providers process your information under their own privacy and security policies.

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9. Cookies and website information

Our website may use cookies and similar technologies to help the website function, improve performance and understand how visitors use the site.

Where required, you will be asked for permission before non-essential cookies are used.

You can also manage cookies through your browser settings.

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10. How long we keep your information

We keep personal information only for as long as reasonably necessary for treatment, legal, insurance, accounting and professional purposes.

Consultation forms, consent forms, treatment records, photographs and relevant communications may need to be retained for several years in line with professional and insurance requirements.

When information is no longer required, it will be securely deleted, destroyed or anonymised.

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11. Keeping your information secure

We take reasonable steps to protect your personal information.

This may include password-protected systems, secure booking and payment providers, controlled access and appropriate storage of treatment records.

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12. Your rights

Depending on the circumstances, you may have the right to:

• request a copy of your personal information;

• correct inaccurate information;

• request deletion of certain information;

• restrict or object to certain uses of your information;

• withdraw consent;

• unsubscribe from marketing;

• request transfer of certain information.

Some information may need to be retained for legal, insurance or professional reasons even if you request deletion.

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13. Complaints

If you have concerns about how your personal information is being used, please contact Reda’s Beauty & Aesthetics first so that we can try to resolve the matter.

You also have the right to contact the Information Commissioner’s Office (ICO) regarding data protection concerns.

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14. Changes to this policy

We may update this Privacy Policy when our services, systems or legal requirements change.

The latest version will always be available on our website.

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15. Contact us

For questions about your personal information or this Privacy Policy, please contact:

Reda’s Beauty & Aesthetics Ltd
Company Number: 11238910

You can also contact us through the details provided on our website.